We never thought that getting ISO9001 certificate was this hard and tedious. Spending time to be more organize and systematic is not what we normally do. Finally, we got it, and it is very special to every single individual in the company because of all the hard work and additional commitment, NubexTM management system is now internationally recognized.
As mentioned in the previous post, by having a good system (both on the operation side as well as the management side) ultimately, the result would be the increase in customer satisfaction rating. Our constant and ultimate aim is to have you, our dearest customers, be more comfortable and happy when doing any kind of transaction with us resulting from a good management system that we adapt from the ISO standard.
Of course this doesn't mean that we are free from any mistakes. Should it happens to you, please let us know ASAP. You have a lot of channels to get your message across. We won't do anything to jeorpadize your relationship with us. Customer first, wife second!